Aitechshop Policy

Refurbished Laptop and Accessories Website

 

Purpose The purpose of this policy is to outline the guidelines for the sale and purchase of refurbished laptops and accessories on our e-commerce website.

Inventory and Pricing We will only offer refurbished items that have been thoroughly tested and certified to be in good working condition. Our prices will be competitive and reflect the quality of our products. We will update our inventory regularly, and products will be marked sold if they are no longer available.

Returns and Refunds We understand that the returned product is inevitable. Our team will accept returns within 14 days of purchase, provided the item is in its original condition and packaging. The return shipping fee will be borne by the customer, and a restocking fee may be applied if the product is being returned for reasons other than damage or defects.

Shipping

Our team will ship orders to the provided addresses within three to five business days. Shipping charges will be calculated based on the weight and destination of the order.

Privacy We take the privacy of our customers seriously, and we will only use your information to process your orders and improve your shopping experience. We will not share your information with any third-party without your authorization.

Warranty Our refurbished products come with a 90-day warranty. We will repair or replace items within this period if they develop defects that were not caused by misuse or accidental damage. The warranty does not cover software issues or virus attacks.

Ratings and Reviews We appreciate feedback from our customers, and we will use it to improve our products and services. Customers can rate and review products on our website, but we reserve the right to remove reviews that are inaccurate, offensive, or violate our policies.

Conclusion We believe this policy will enhance our customers' shopping experience and provide them with the confidence to purchase from our website. We reserve the right to amend or update our policy as necessary to ensure that we continue to offer excellent services.